{"id":3794,"date":"2021-08-30T16:07:07","date_gmt":"2021-08-30T14:07:07","guid":{"rendered":"https:\/\/cuneoairport.com\/nuovosito\/assistance-speciale-pmr\/"},"modified":"2024-06-29T12:00:59","modified_gmt":"2024-06-29T10:00:59","slug":"assistance-speciale-pmr","status":"publish","type":"page","link":"https:\/\/cuneoairport.com\/fr\/assistance-speciale-pmr\/","title":{"rendered":"Assistances sp\u00e9ciales (PMR)"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.9.10&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb3px||6px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.14.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.14.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/cuneoairport.com\/wp-content\/uploads\/2022\/09\/Assistenze-Speciali.jpg\u00a0\u00bb title_text=\u00a0\u00bbAssistenze Speciali\u00a0\u00bb _builder_version=\u00a0\u00bb4.14.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.14.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb-79px||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb||27px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row column_structure=\u00a0\u00bb1_2,1_2&Prime; use_custom_gutter=\u00a0\u00bbon\u00a0\u00bb gutter_width=\u00a0\u00bb2&Prime; _builder_version=\u00a0\u00bb4.14.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb90%\u00a0\u00bb custom_margin=\u00a0\u00bb16px|auto|39px|auto||\u00a0\u00bb custom_padding=\u00a0\u00bb18px||3px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.9.10&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb|30px|||false|false\u00a0\u00bb border_width_right=\u00a0\u00bb1px\u00a0\u00bb border_color_right=\u00a0\u00bb#000000&Prime; border_style_right=\u00a0\u00bbdashed\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.14.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_2_font=\u00a0\u00bbArchivo|||on|||||\u00a0\u00bb header_2_font_size=\u00a0\u00bb13px\u00a0\u00bb header_2_letter_spacing=\u00a0\u00bb10px\u00a0\u00bb custom_margin=\u00a0\u00bb20px||5px||false|false\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb0px||5px||false|false\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>une assistance sp\u00e9ciale<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.9.10&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_font=\u00a0\u00bbAbel||||||||\u00a0\u00bb header_text_color=\u00a0\u00bb#3b444f\u00a0\u00bb header_2_font=\u00a0\u00bbPoppins|800|||||||\u00a0\u00bb header_2_text_align=\u00a0\u00bbleft\u00a0\u00bb header_2_text_color=\u00a0\u00bb#173eb2&Prime; header_2_font_size=\u00a0\u00bb37px\u00a0\u00bb header_2_line_height=\u00a0\u00bb1.2em\u00a0\u00bb custom_margin=\u00a0\u00bb||10px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h2>PMR &#8211; Services aux passagers \u00e0 mobilit\u00e9 r\u00e9duite<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00a0\u00bb4.9.10&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbBarlow|300|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000&Prime; text_font_size=\u00a0\u00bb16px\u00a0\u00bb custom_margin=\u00a0\u00bb||-3px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<p>L&rsquo;Assistance Sp\u00e9ciale peut \u00eatre demand\u00e9e par toute personne handicap\u00e9e ou \u00e0 mobilit\u00e9 r\u00e9duite (par exemple handicap physique, handicap mental ou pour des raisons d&rsquo;\u00e2ge).<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][et_pb_accordion closed_toggle_text_color=\u00a0\u00bb#173eb2&Prime; icon_color=\u00a0\u00bb#173eb2&Prime; use_icon_font_size=\u00a0\u00bbon\u00a0\u00bb icon_font_size=\u00a0\u00bb19px\u00a0\u00bb _builder_version=\u00a0\u00bb4.14.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion_item title=\u00a0\u00bbLors de la r\u00e9servation du billet\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#173eb2&Prime; open_toggle_background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb _builder_version=\u00a0\u00bb4.14.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_font=\u00a0\u00bbRubik|300|||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; body_font_size=\u00a0\u00bb16px\u00a0\u00bb link_option_url_new_window=\u00a0\u00bbon\u00a0\u00bb border_radii=\u00a0\u00bbon|6px|6px|6px|6px\u00a0\u00bb border_color_all=\u00a0\u00bb#173eb2&Prime; inline_fonts=\u00a0\u00bbABeeZee\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb18px\u00a0\u00bb closed_toggle_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb closed_toggle_font_size=\u00a0\u00bb18px\u00a0\u00bb]<\/p>\n<p style=\"text-align: justify;\"><span style=\"color: #e02b20;\"><b>Une assistance particuli\u00e8re doit \u00eatre demand\u00e9e \u00e0 la compagnie a\u00e9rienne concern\u00e9e lors de la r\u00e9servation de votre billet ou au plus tard 48 heures avant votre vol.<\/b><\/span><\/p>\n<p style=\"text-align: justify;\"> <span style=\"font-weight: 400;\">Liens utiles<strong> une assistance sp\u00e9ciale<\/strong> :<\/span><\/p>\n<p style=\"text-align: justify;\"><strong>Air Arabie : <\/strong><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.airarabia.com\/it\/faqs\/passeggeri-con-bisogni-particolari\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.airarabia.com\/it\/faqs\/passeggeri-con-bisogni-particolari<\/span><span style=\"font-weight: 400;\"> <\/span><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Ryanair :<\/strong><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/help.ryanair.com\/hc\/it\/articles\/360017683297-Prenotare-il-servizio-di-assistenza-speciale%20\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/help.ryanair.com\/hc\/it\/articles\/360017683297-Prenotare-il-servizio-di-assistenza-speciale<\/span><span style=\"font-weight: 400;\"> <\/span><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>Aeroitalia :  <\/strong><\/p>\n<p><a href=\"https:\/\/www.aeroitalia.com\/assistenza\/faq?sezione=Prepararsi-per-il-viaggio&amp;sottosezione=Tipi-di-passeggeri\">https:\/\/www.aeroitalia.com\/assistenza\/faq?sezione=Prepararsi-per-il-viaggio&amp;sottosezione=Tipi-di-passeggeri<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bb\u00c0 l&rsquo;a\u00e9roport\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#173eb2&Prime; open_toggle_background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb _builder_version=\u00a0\u00bb4.14.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_font=\u00a0\u00bbRubik|300|||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; body_font_size=\u00a0\u00bb16px\u00a0\u00bb link_option_url_new_window=\u00a0\u00bbon\u00a0\u00bb border_radii=\u00a0\u00bbon|6px|6px|6px|6px\u00a0\u00bb border_color_all=\u00a0\u00bb#173eb2&Prime; inline_fonts=\u00a0\u00bbABeeZee\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb18px\u00a0\u00bb closed_toggle_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb closed_toggle_font_size=\u00a0\u00bb18px\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p style=\"text-align: justify;\"><b>Passagers PMR au d\u00e9part :<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">doit arriver \u00e0 l&rsquo;a\u00e9roport avec l&rsquo;avance recommand\u00e9e par la compagnie a\u00e9rienne e<\/span><i><span style=\"font-weight: 400;\"> vous avertir de votre pr\u00e9sence<\/span><\/i><span style=\"font-weight: 400;\"> via les points de contact suivants :<\/span><\/p>\n<ul style=\"text-align: justify;\">\n<li><span style=\"font-weight: 400;\"> poste d&rsquo;interphone situ\u00e9 \u00e0 l&rsquo;ext\u00e9rieur du terminal<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> comptoirs d&rsquo;enregistrement pour demander de l&rsquo;aide \u00e0 la r\u00e9ception.<\/span><\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Sauf indication contraire, le<\/span><a href=\"https:\/\/eur-lex.europa.eu\/legal-content\/IT\/TXT\/PDF\/?uri=CELEX:32006R1107&amp;from=IT\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\"> R\u00e8glement CE 1107\/2006<\/span><\/a><span style=\"font-weight: 400;\"> pr\u00e9voit la<\/span><i><span style=\"font-weight: 400;\"> au moins deux heures \u00e0 l&rsquo;avance<\/span><\/i><span style=\"font-weight: 400;\"> par rapport \u00e0 l&rsquo;heure de d\u00e9part publi\u00e9e pour ceux qui se pr\u00e9sentent au point d&rsquo;appel \u00e0 l&rsquo;ext\u00e9rieur du terminal et \u00e0<\/span><i><span style=\"font-weight: 400;\"> au moins une heure pour ceux qui vont directement \u00e0 l&rsquo;enregistrement.<\/span><\/i><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">L&rsquo;a\u00e9roport est \u00e9quip\u00e9 de fauteuils roulants situ\u00e9s dans le hall des d\u00e9parts qui peuvent \u00eatre utilis\u00e9s par les PMR \u00e0 pied.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Une fois contact\u00e9, le personnel d&rsquo;assistance assistera la PMR lors de l&rsquo;enregistrement et livrera tout bagage \u00e0 enregistrer. Une fois la r\u00e9ception termin\u00e9e, le PMR sera \u00e9galement assist\u00e9 lors des op\u00e9rations de contr\u00f4le et d&#8217;embarquement jusqu&rsquo;\u00e0 ce qu&rsquo;il ait pris place \u00e0 bord de l&rsquo;avion.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Les passagers handicap\u00e9s ou \u00e0 mobilit\u00e9 r\u00e9duite ont le droit d&rsquo;utiliser les services de l&rsquo;a\u00e9roport et b\u00e9n\u00e9ficieront d&rsquo;une assistance adapt\u00e9e au degr\u00e9 de mobilit\u00e9 d\u00e9tect\u00e9.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Les op\u00e9rations de<\/span><i><span style=\"font-weight: 400;\"> embarquement<\/span><\/i><span style=\"font-weight: 400;\"> pour le transfert \u00e0 bord sont effectu\u00e9s avec un moyen sp\u00e9cial :<\/span><i><span style=\"font-weight: 400;\"> l\u00e8ve-personne handicap\u00e9<\/span><\/i><span style=\"font-weight: 400;\"> o\u00f9 il faut.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"> <\/span><\/p>\n<p style=\"text-align: justify;\"><b>Passagers PMR arrivant :<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Le passager PMR, dont la pr\u00e9sence a \u00e9t\u00e9 signal\u00e9e au personnel en charge, sera assist\u00e9 depuis son si\u00e8ge dans l&rsquo;avion tout au long de la proc\u00e9dure de d\u00e9barquement qui le conduira de l&rsquo;avion au hall des arriv\u00e9es et dans la r\u00e9cup\u00e9ration des bagages de soute. Enfin, le personnel d&rsquo;assistance accompagnera la PMR jusqu&rsquo;\u00e0 l&rsquo;un des points de largage \u00e0 l&rsquo;ext\u00e9rieur de l&rsquo;a\u00e9roport. Les op\u00e9rations de d\u00e9barquement pour le transfert au sol sont effectu\u00e9es avec un v\u00e9hicule sp\u00e9cial : ascenseur handicap\u00e9 si n\u00e9cessaire.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Accessibilit\u00e9 aux \u00e9tages sup\u00e9rieurs :<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">L&rsquo;acc\u00e8s au premier \u00e9tage o\u00f9 se trouve la buvette est autoris\u00e9 par un ascenseur situ\u00e9 pr\u00e8s de l&rsquo;entr\u00e9e, \u00e0 c\u00f4t\u00e9 des escaliers. Il en est de m\u00eame pour la zone au-del\u00e0 des contr\u00f4les de s\u00e9curit\u00e9, aux portes d&#8217;embarquement, l&rsquo;acc\u00e8s \u00e0 la buvette au premier \u00e9tage dans cette zone est autoris\u00e9 via un ascenseur pour le chargement et le d\u00e9chargement situ\u00e9 pr\u00e8s des escaliers, vous devez maintenir le bouton enfonc\u00e9 pour le toute la dur\u00e9e du trajet pour monter et descendre.<\/span><\/p>\n<p style=\"text-align: justify;\"><b>Toilettes pour personnes handicap\u00e9es :<\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Des toilettes accessibles aux personnes handicap\u00e9es sont situ\u00e9es au rez-de-chauss\u00e9e, avant l&rsquo;enregistrement, et dans la zone d&#8217;embarquement aux portes.<\/span><span style=\"font-weight: 400;\"><\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbParking\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#173eb2&Prime; open_toggle_background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb _builder_version=\u00a0\u00bb4.14.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_font=\u00a0\u00bbRubik|300|||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; body_font_size=\u00a0\u00bb16px\u00a0\u00bb link_option_url_new_window=\u00a0\u00bbon\u00a0\u00bb border_radii=\u00a0\u00bbon|6px|6px|6px|6px\u00a0\u00bb border_color_all=\u00a0\u00bb#173eb2&Prime; inline_fonts=\u00a0\u00bbABeeZee\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb18px\u00a0\u00bb closed_toggle_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb closed_toggle_font_size=\u00a0\u00bb18px\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p style=\"text-align: justify;\"><b>Le stationnement des passagers des PMR est gratuit.  <\/b><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Les passagers PMR doivent normalement entrer dans le parking en prenant un ticket d&rsquo;entr\u00e9e et se garer dans la zone qui leur est r\u00e9serv\u00e9e, en laissant visible un badge PMR r\u00e9gulier.  <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">En quittant le parking, ils doivent demander un ticket de sortie \u00e0 l&rsquo;Info Point en pr\u00e9sentant leur document PMR.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bb\u00c0 bord\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#173eb2&Prime; open_toggle_background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb _builder_version=\u00a0\u00bb4.14.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_font=\u00a0\u00bbRubik|300|||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; body_font_size=\u00a0\u00bb16px\u00a0\u00bb link_option_url_new_window=\u00a0\u00bbon\u00a0\u00bb border_radii=\u00a0\u00bbon|6px|6px|6px|6px\u00a0\u00bb border_color_all=\u00a0\u00bb#173eb2&Prime; inline_fonts=\u00a0\u00bbABeeZee\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb18px\u00a0\u00bb closed_toggle_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb closed_toggle_font_size=\u00a0\u00bb18px\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Les transporteurs a\u00e9riens en exploitation donnent la priorit\u00e9 aux personnes \u00e0 mobilit\u00e9 r\u00e9duite et \u00e0 leurs accompagnateurs ou chiens d&rsquo;assistance certifi\u00e9s, ainsi qu&rsquo;aux enfants non accompagn\u00e9s.<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Toutes les compagnies a\u00e9riennes op\u00e9rant en Italie doivent garantir, d\u00e8s l&rsquo;\u00e9tape de r\u00e9servation \/ achat du billet d&rsquo;avion, aux personnes handicap\u00e9es ou \u00e0 mobilit\u00e9 r\u00e9duite (PMR), l&rsquo;attribution de si\u00e8ges \u00e0 proximit\u00e9 du compagnon, sans frais suppl\u00e9mentaires. Lorsque cela n&rsquo;est pas possible, ils doivent \u00eatre assis dans la m\u00eame rang\u00e9e de si\u00e8ges ou au plus \u00e0 une rang\u00e9e de si\u00e8ges de l&rsquo;accompagnateur. <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">S&rsquo;il est \u00e9tabli que ces dispositions ont \u00e9t\u00e9 viol\u00e9es, l&rsquo;ENAC proc\u00e9dera \u00e0 l&rsquo;imposition de sanctions aux compagnies a\u00e9riennes.  <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">En savoir plus :  <\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"background-color: #ffffff; font-size: 16px; font-weight: bold;\">ENAC<\/span><\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.enac.gov.it\/news\/enac-sanzioni-da-10000-50000-euro-compagnie-aeree-che-non-garantiscono-minori-persone-mobilita\">https:\/\/www.enac.gov.it\/news\/enac-sanzioni-da-10000-50000-euro-compagnie-aeree-che-non-garantiscono-minori-persone-mobilita<\/a> <\/span><\/p>\n<p style=\"text-align: justify;\"><a href=\"https:\/\/www.enac.gov.it\/passeggeri\/diritti-dei-passeggeri-mobilita-ridotta-prm%20\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">https:\/\/www.enac.gov.it\/passeggeri\/diritti-dei-passeggeri-mobilita-ridotta-prm<\/span><span style=\"font-weight: 400;\"> <\/span><\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbSurr\u00e9servation, refus d&#8217;embarquement, retards, annulations \u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#173eb2&Prime; open_toggle_background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb _builder_version=\u00a0\u00bb4.9.10&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_font=\u00a0\u00bbRubik|300|||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; body_font_size=\u00a0\u00bb16px\u00a0\u00bb border_radii=\u00a0\u00bbon|6px|6px|6px|6px\u00a0\u00bb border_color_all=\u00a0\u00bb#173eb2&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb18px\u00a0\u00bb closed_toggle_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb closed_toggle_font_size=\u00a0\u00bb18px\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">En cas de surr\u00e9servation, de refus d&#8217;embarquement, d&rsquo;annulation de vol et de retard de toute dur\u00e9e, les personnes \u00e0 mobilit\u00e9 r\u00e9duite et leurs accompagnants ainsi que les enfants non accompagn\u00e9s ont droit \u00e0 une assistance dans les meilleurs d\u00e9lais.<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">tu vois <\/span><\/i><a href=\"https:\/\/www.enac.gov.it\/sites\/default\/files\/allegati\/2019-Feb\/Reg_261_2004.pdf\" target=\"_blank\" rel=\"noopener\"><b>R\u00e8glement CE n. 261\/2004<\/b><\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbInformations utiles\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#173eb2&Prime; open_toggle_background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb closed_toggle_background_color=\u00a0\u00bbRGBA(0,0,0,0)\u00a0\u00bb _builder_version=\u00a0\u00bb4.9.10&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb body_font=\u00a0\u00bbRubik|300|||||||\u00a0\u00bb body_text_color=\u00a0\u00bb#000000&Prime; body_font_size=\u00a0\u00bb16px\u00a0\u00bb border_radii=\u00a0\u00bbon|6px|6px|6px|6px\u00a0\u00bb border_color_all=\u00a0\u00bb#173eb2&Prime; inline_fonts=\u00a0\u00bbABeeZee\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb toggle_font_size=\u00a0\u00bb18px\u00a0\u00bb closed_toggle_font=\u00a0\u00bbPoppins|700|||||||\u00a0\u00bb closed_toggle_font_size=\u00a0\u00bb18px\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb]<\/p>\n<p><strong><\/strong><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #0a2ca8;\"><span style=\"font-weight: 400;\"><strong>ENAC<\/strong><\/span><a href=\"https:\/\/www.enac.gov.it\/passeggeri\/diritti-dei-passeggeri-mobilita-ridotta-prm\" style=\"font-size: 16px; color: #0a2ca8;\" target=\"_blank\" rel=\"noopener\"> https:\/\/www.enac.gov.it\/passeggeri\/diritti-dei-passeggeri-mobilita-ridotta-prm<\/a> <\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"color: #0a2ca8;\"><strong><a href=\"https:\/\/cuneoairport.com\/wp-content\/uploads\/LexUriServ.pdf\" style=\"color: #0a2ca8;\" target=\"_blank\" rel=\"noopener\">R\u00e8glement (CE) n\u00b0 1107\/2006<\/a><\/strong><\/span><\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_2&Prime; _builder_version=\u00a0\u00bb4.9.9&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_button button_url=\u00a0\u00bbhttps:\/\/cuneoairport.com\/mappa-aeroporto\/\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb button_text=\u00a0\u00bbMappa Aeroporto\u00a0\u00bb button_alignment=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.14.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb16px\u00a0\u00bb button_text_color=\u00a0\u00bb#173eb2&Prime; button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_border_radius=\u00a0\u00bb1px\u00a0\u00bb button_font=\u00a0\u00bbArchivo|600|||on||||\u00a0\u00bb button_icon=\u00a0\u00bb5||divi||400&Prime; button_on_hover=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb5px||-1px|||\u00a0\u00bb custom_padding=\u00a0\u00bb16px||0px|0px|false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][et_pb_button button_url=\u00a0\u00bbhttps:\/\/cuneoairport.com\/wp-content\/uploads\/2022\/08\/Reg.CEE-1107-2006-.pdf\u00a0\u00bb url_new_window=\u00a0\u00bbon\u00a0\u00bb button_text=\u00a0\u00bbRegolamento (CE) n.1107\/2006&Prime; button_alignment=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.14.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb16px\u00a0\u00bb button_text_color=\u00a0\u00bb#173eb2&Prime; button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_border_radius=\u00a0\u00bb1px\u00a0\u00bb button_font=\u00a0\u00bbArchivo|600|||on||||\u00a0\u00bb button_icon=\u00a0\u00bbi||divi||400&Prime; button_on_hover=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb23px||12px|||\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|0px|false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][et_pb_text _builder_version=\u00a0\u00bb4.9.10&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbBarlow|300|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000&Prime; text_font_size=\u00a0\u00bb16px\u00a0\u00bb custom_margin=\u00a0\u00bb60px||-3px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><span style=\"color: #0a2ca8;\"><strong>POUR LES SUGGESTIONS ET LES PLAINTES<\/strong><\/span><\/h4>\n<p><strong><\/strong><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=\u00a0\u00bbhttps:\/\/cuneoairport.com\/\/home\/reclami-e-suggerimenti\/\u00a0\u00bb button_text=\u00a0\u00bbVai al modulo  Suggerimenti e Reclami\u00a0\u00bb button_alignment=\u00a0\u00bbleft\u00a0\u00bb _builder_version=\u00a0\u00bb4.14.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_button=\u00a0\u00bbon\u00a0\u00bb button_text_size=\u00a0\u00bb16px\u00a0\u00bb button_text_color=\u00a0\u00bb#173eb2&Prime; button_border_width=\u00a0\u00bb0px\u00a0\u00bb button_border_radius=\u00a0\u00bb1px\u00a0\u00bb button_font=\u00a0\u00bbArchivo|600|||on||||\u00a0\u00bb button_icon=\u00a0\u00bb5||divi||400&Prime; button_on_hover=\u00a0\u00bboff\u00a0\u00bb custom_margin=\u00a0\u00bb||60px|||\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px|0px|false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_button][et_pb_text _builder_version=\u00a0\u00bb4.14.3&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb text_font=\u00a0\u00bbBarlow|300|||||||\u00a0\u00bb text_text_color=\u00a0\u00bb#000000&Prime; text_font_size=\u00a0\u00bb16px\u00a0\u00bb min_height=\u00a0\u00bb1047.5px\u00a0\u00bb custom_margin=\u00a0\u00bb26px||-3px|||\u00a0\u00bb inline_fonts=\u00a0\u00bbRubik,Rubik Mono One\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h4><span style=\"color: #0a2ca8;\"><strong><b>L\u00e9gende ** CODES IATA <\/b><\/strong><\/span><\/h4>\n<p><strong><b>(Pour d\u00e9terminer le type d&rsquo;assistance \u00e0 signaler lors de la r\u00e9servation ou de l&rsquo;achat d&rsquo;un billet)<\/b><\/strong><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<table border=\"0\" width=\"382\" cellspacing=\"0\" cellpadding=\"20\">\n<tbody>\n<tr>\n<td style=\"width: 144.594px;\" valign=\"top\">\n<p><strong>WCHR<\/strong><\/p>\n<p><strong>(RAMPE DE FAUTEUIL ROULANT)<\/strong><\/p>\n<\/td>\n<td style=\"width: 151.406px; text-align: justify;\" valign=\"top\"><span style=\"font-family: Rubik; font-weight: normal;\">Passager qui peut marcher de mani\u00e8re autonome dans l&rsquo;avion ainsi que descendre et monter les escaliers, mais qui a besoin d&rsquo;un fauteuil roulant ou d&rsquo;un autre moyen de transport pour parcourir de longues distances \u00e0 l&rsquo;int\u00e9rieur du terminal.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 144.594px;\" valign=\"top\">\n<p><strong>WCHS<\/strong><\/p>\n<p><strong>(ESCALIER EN FAUTEUIL ROULANT)<\/strong><\/p>\n<\/td>\n<td style=\"width: 151.406px; text-align: justify;\" valign=\"top\">Passager qui peut marcher de mani\u00e8re autonome \u00e0 l&rsquo;int\u00e9rieur de l&rsquo;avion, mais qui ne peut ni descendre ni monter les escaliers u qui a besoin d&rsquo;un fauteuil roulant ou d&rsquo;un autre moyen de transport pour se d\u00e9placer dans le terminal.<\/td>\n<\/tr>\n<tr>\n<td style=\"width: 144.594px;\" valign=\"top\">\n<p><strong>WCHC<\/strong><\/p>\n<p><strong>(FAUTEUIL ROULANT COMPLET)<\/strong><\/p>\n<\/td>\n<td style=\"width: 151.406px; text-align: justify;\" valign=\"top\"><span style=\"font-family: Rubik; font-weight: normal;\">Un passager immobilis\u00e9 qui a besoin d&rsquo;un fauteuil roulant pour se d\u00e9placer et qui n\u00e9cessite une assistance depuis son arriv\u00e9e \u00e0 l&rsquo;a\u00e9roport jusqu&rsquo;\u00e0 la fin du vol ainsi que pour quitter l&rsquo;a\u00e9roport.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 144.594px;\" valign=\"top\"><span style=\"font-family: Rubik; font-weight: normal;\"><strong>SOURD<\/strong><\/span><\/td>\n<td style=\"width: 151.406px; text-align: justify;\" valign=\"top\"><span style=\"font-family: Rubik; font-weight: normal;\">Passager ayant des d\u00e9ficiences auditives ou auditives et de la parole.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 144.594px;\" valign=\"top\"><span style=\"font-family: Rubik; font-weight: normal;\"><strong>AVEUGLE<\/strong><\/span><\/td>\n<td style=\"width: 151.406px; text-align: justify;\" valign=\"top\"><span style=\"font-family: Rubik; font-weight: normal;\">Passager malvoyant (distinguer aveugle et malvoyant)<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 144.594px;\" valign=\"top\"><span style=\"font-family: Rubik; font-weight: normal;\"><strong>SOURD AVEUGLE<\/strong><\/span><\/td>\n<td style=\"width: 151.406px; text-align: justify;\" valign=\"top\"><span style=\"font-family: Rubik; font-weight: normal;\">Passager malvoyant et malentendant qui a besoin de l&rsquo;aide d&rsquo;un accompagnateur pour se d\u00e9placer.<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"width: 144.594px;\" valign=\"top\"><span style=\"font-family: Rubik; font-weight: normal;\"><strong>DPNA<\/strong><\/span><\/td>\n<td style=\"width: 151.406px; text-align: justify;\" valign=\"top\"><span style=\"font-family: Rubik; font-weight: normal;\">Passagers ayant des probl\u00e8mes collectifs et comportementaux.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>une assistance sp\u00e9cialePMR &#8211; Services aux passagers \u00e0 mobilit\u00e9 r\u00e9duiteL&rsquo;Assistance Sp\u00e9ciale peut \u00eatre demand\u00e9e par toute personne handicap\u00e9e ou \u00e0 mobilit\u00e9 r\u00e9duite (par exemple handicap physique, handicap mental ou pour des raisons d&rsquo;\u00e2ge). &nbsp;Une assistance particuli\u00e8re doit \u00eatre demand\u00e9e \u00e0 la compagnie a\u00e9rienne concern\u00e9e lors de la r\u00e9servation de votre billet ou au plus tard [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-3794","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/cuneoairport.com\/fr\/wp-json\/wp\/v2\/pages\/3794","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cuneoairport.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cuneoairport.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cuneoairport.com\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/cuneoairport.com\/fr\/wp-json\/wp\/v2\/comments?post=3794"}],"version-history":[{"count":2,"href":"https:\/\/cuneoairport.com\/fr\/wp-json\/wp\/v2\/pages\/3794\/revisions"}],"predecessor-version":[{"id":16529,"href":"https:\/\/cuneoairport.com\/fr\/wp-json\/wp\/v2\/pages\/3794\/revisions\/16529"}],"wp:attachment":[{"href":"https:\/\/cuneoairport.com\/fr\/wp-json\/wp\/v2\/media?parent=3794"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}